Guarantee

SLEEP AND SOUND CUSTOMER SATISFACTION GUARANTEE

We at Sleep And Sound endeavor to source only the best of products. We have a strong regard for both quality guarantee and customer satisfaction.

If, for any reason, you are not completely satisfied with your product, return it to us within 14 days of purchase, and we will refund your purchase price. We will not accept returns of the following due to health reasons.

* any item designated as a “trial pack.”
* opened packages of earplugs
* opened packages of earphones

A refund of the full purchase price, less a 10% restocking fee and less the shipping charge, will be issued within 30 days, provided that the item is in like-new, sellable condition with all original packaging materials. Returned items will be inspected by quality control before a refund is approved. Any items not meeting the requirements for a refund will be discarded or returned to the customer at the customer’s expense.

Please contact us at info@sleepandsound.com.au for further information and or visit our Policies & Procedures page before returning goods.