Contact Us

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contact us

Hi! Welcome to Sleep and Sound! It’s nice of you to stop by. 

One of my biggest bugbears, especially since COVID-19 hit, is not being able to talk to a “real” person, furthermore a person in Australia & over the phone!

Have a question, comment or concern? Share the details, the more we know, the better we can help you

Our team will be happy to help with any questions or enquiries you might have. Give us a call now! 

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Office hours Monday – Friday 9:00am – 4:30pm

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS


    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    We combine quality, innovation, and sustainability to offer products that not only ensure a restful night’s sleep but also prioritize the well-being of our planet.

    Absolutely! We’re proud to feature a range of eco-friendly products, from organic cotton bedding to natural latex mattresses and bamboo sleep accessories. We believe in the harmony of great sleep and environmental consciousness.

    Once your order is dispatched, you’ll receive a tracking number via email. Simply input this number on our “Track Order” page or use the link in the email to monitor your shipment’s progress.

    We offer a 30-day return policy on most items. If you’re not completely satisfied, simply return the product in its original condition for a full refund. Please check our detailed return policy for any exclusions.

    Yes, we offer international shipping Africa, Asia, Europe, North America, South America and New Zealand.

    Many of our sustainable products come with specific care guidelines to maintain their quality and eco-friendly properties. These instructions can be found on the product page or the label of the product itself.

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